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Terms and Conditions

Titan Mouthguards

Date of Last Revision: January 2022

Please read these Terms and Conditions before using any Titan platform (website, digital experience, social media or any other type of product or service Titan provide) or purchasing any Titan product. These terms create a legally binding contract between you and Titan.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Titan’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Titan’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 3 Mesnes Green, Lichfiled, WS14 9AB. Titan is a registered company in England and Wales and our company registration number is 07285147. The term ‘you’ refers to the user or viewer of our website.

Website:
The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
  • By placing any order of a physical product or service via the website or any other related platform you agree to the Privacy Policy which can be accessed at any time.

Delivery Info

Custom Mouthguards

We aim to have your mouthguard dispatched from Titan HQ within 10 working days from the day we receive your dental impression. During our peak period in August and September, any impressions received between 15th August and 30th September are subject to a 10-15 working day lead time due to increased production volumes. 

If you would like to change your delivery address after you have placed an order please let us know as soon as possible and we would be more than happy to update that for you, provided your order hasn’t already been dispatched. We wouldn’t want to post your custom fit mouthguard to someone else!

If you experience any issues at all with your order (missing components, issue with fit) please let us know within 30 days or receipt.  For anything outside of this timeframe we may not be able to provide Free of Charge replacements or full refunds.

We aim to dispatch mouthguards within 10 working days, and as much as we would like for all orders to arrive safely, some do go missing in transit. If it has been longer than 60 days since we despatch your completed mouthguard, we will not be able to offer a complete refund, instead we are very happy to re-manufacture and despatch to your chosen address tracked mail. Please get in touch with us as soon as possible if there is a delay in mouthguard receipt.